My Photo

Syndicate

  • Enter your email address to get email updates:

    Delivered by FeedBurner

  • Subscribe in NewsGator Online
  • Add to My AOL
  • Add to Google Reader or Homepage

People to visit

See me at PSE'07

  • Podcast Summit Europe '07, London

Photo Albums

June 2007

Sun Mon Tue Wed Thu Fri Sat
          1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30

« November 2006 | Main | February 2007 »

January 22, 2007

Death and taxes are predictable... the public isn't!

Hi there,

Web designers, content specialists like me and marketing folks spend lots of time trying to map out the user journey: the paths taken by the public through a website and the ways in which they use it. The aim is to make this journey as simple as possible, and to try to shepherd the user towards the desired result: a purchase decision, for example.

But whilst death and taxes are predictable, the behaviour of the public most certainly isn't. They resolutely take all sorts of odd paths through a site, and behave in interesting and unpredictable ways.

I bring this up, because this week an interesting example of this occurred with one of our podcasts.

My colleague Simon Graham of MWA Design handles the site design which sits behind the very popular Beermat Radio podcasts which we produce. He recently made some alterations to the site; which has resulted in an increase in podcast downloads of some 18%. Now, this is of course good news- I'm very pleased we have increased our listenership. But an uplift of such a great degree due to a site design change suggests something very odd: namely that lots of our site visitors are not subscribing to the podcasts (which would then automatically download), but rather are religiously visiting the site and deciding for themselves whether they would like to download the latest edition.

This goes contrary to the popular wisdom that most users will subscribe and decide later whether they want to listen. Clearly our audience is discerning and selective.

This has taught us a lot- and emphasises the fact that the supporting content around a podcast (the landing pages, promotional pages etc.) are nothing short of essential to get right. We'll be making more progressive tweaks to the site, as every good web venture does; but the lesson is there: always look at the statistics because your users have the power to constantly surprise.

January 21, 2007

Technologies developing to meet podcasters' needs

Hi there,

I don't plan to look at technology particularly often in this blog- our main area of interest is strategy. But the tools of the trade do deserve a mention now and then, and I intend to do so today because a glut of new products and services has appeared on the market. These are all designed to make podcasting easier, and it proves to the aspiring corporate podcaster that equipment manufacturers are taking this medium seriously.

As well as giving us the tools to get the job done, in some cases better or more conveniently than before, there are also nifty online packages appearing which solve problems or allow us to do things we couldn't before. I'll briefly look at some of those here too.

On the equipment side, I heartily recommend a couple of chaps who work on a farm in Dorset, and are carving out quite a niche as specialists in solid-state recording. They're called Solid State Sound and even if you don't end up buying from them, they are on top of all the latest equipment.

Most interestingly, there seem to be two pricepoints for equipment suitable for podcasting. £250-£400 buys you an excellent, rugged recorder. In this bracket, the Zoom H4 is creating quite a storm. £800 or so will buy you onboard editing and professional spec functionality- try the Edirol R4 or Tascam HD-P2 as examples.

A similar price buys the inestimably good HHB Flashmic- a pocket microphone/recorder which is invaluable for field interviews: we have two of these for corporate work, and they're a joy to use, especially at conferences or exhibitions where mobility and flexibility are paramount. The latest software is also a great improvement.

To see where the technology is going, take a look at Maycom, whose shiny new N>Trans card turns the humble HP Ipaq PDA into a fully functional pocket-sized recorder.

None of these products are more than 8 months old, and all represent the sort of money that would have been prohibitive three to five years ago.

Of course, one problem which dogs audio production is the simple fact that interviews must be conducted, and that means travelling. Telephone interviews are OK, but wouldn't it be good if you could get broadcast quality audio (or as close as...) from the desktop? Received wisdom says the solution is ISDN, a service which BT maintains at prohibitively (and artificially) expensive rates, and which requires intervention at the third party's end. ISDN codecs are also pricey (and have a habit of not working very well with each other. If you do decide to invest in ISDN gear, try another lovely family company, Glensound).

But back to other solutions. Desktop broadcast audio is most definitely on the way. Let's start with the ubiquitous VOIP telephony service, Skype. On the rumour-mill, I have heard that Skype are working with the BBC to introduce broadcast quality Skype telephony. This is good news; and in the meantime you can always record a Skype conversation. This is a conundrum faced by many podcasters, (and most of the third-party Skype recording software is lousy). So here's the secret.

  • Open a three-way Skype conversation: yourself, the third party, and a spare computer.
  • On the spare computer (with a spare Skype account), record the conversation.

It's convoluted and counter-intuitive, but it works.

Another new software solution comes from the US; and I was turned onto this by my colleague, the impossibly-deep-voiced voiceover artist Randall Lee Rose. Source Connect from Source-elements links up VST-enabled software for direct-to-timeline recording across the globe. Don't worry if that makes no sense at all (we have to get techy sometimes...)- it's another example of the internet enabling voice recording in a useful way.

Finally, there's Talkshoe, which provides a host of tools for building subject-based talk shows. Pick a subject, invite the world, and record the results. It's a good one-stop solution, and whilst it hasn't attracted critical mass yet, it looks like a neat proposition. The corporate applications include making it very easy for meetings or internal sessions to become podcastable content.

That's only a very brief rundown of some of the new tools and technologies on offer, and you should take some time digging deeper if it's of interest, but my signoff is simple: if you're coming up against technical barriers, rest assured, someone somewhere is working on a solution right now.

January 14, 2007

Come and see us- Podcast Summit Europe March 2007

Just a quick note to say I'd love to meet you at Podcast Summit Europe in March. This event was held in San Francisco around 6 months ago, and the bandwagon is now rolling into Europe. I'm very proud to be sponsoring the event, and sharing the platform with a diverse range of speakers. There are breakout sessions on all sorts of practical issues too. I do hope to see you there!

The voice-to-text revolution

As 2006 turned to 2007, the press naturally filled the empty days between Christmas and New Year with lots of articles looking either back at the year just gone, or forwards to the one ahead.

I was interested to see in one of the business sections that Julie Meyer of Ariadne Capital is predicting that 2007 will be the year of voice-to-text.

By voice-to-text she means a variety of products and services which give voice and audio communication the same sort of flexibility and usefulness that we already have with text. Text is searchable. Text can be tagged, and therefore given additional meaning and functionality. Until now, the clumsiness of automated audio transcription has meant that the spoken word has been very hard to index, sort, tag and process. Julie says that this is the year that's all set to change.

A good example of this comes from someone with a similar pedigree to Julie. Christina Domecq is a serial, female entrepreneur (like Julie), and also a winner of the Ernst and Young Entrepreneur of the Year award (Christina in 2006, Julie in 2000). Christina is CEO of SpinVox, a rapidly growing company providing voice-to-screen services. I am pleased to say that SpinVox is also one of my clients.

Their initial product converts your voice messages to text. I don't ever have to dial in to my voicemail any more- my messages are discreetly forwarded on to me as text messages. It's very helpful when I'm stuck in a meeting but don't want to miss an important call. Perhaps most helpfully, when people leave their numbers, I don't have to scrabble for a pen to jot it down- it's there in the text message, and easy to call back. Just another example of an occasion where text is much more flexible and useful than raw audio.

Christina's follow-on products take the application of their technology to the next level- there are lots of times when I would like to use the simplicity of speech but have the flexibility of text. So her next offering includes "Speak-a-blog" and "Speak-an-email". If you've just been to the best gig of your life, you can come out of the concert, call in a report, and it'll be up on your blog before you've even got on the bus home. Smart.

What's all this got to do with podcasting? Well, podcasting is an audio medium which could do with all the functionality of text. We'd like an easy way to have podcasts transcribed. We'd like them to be searchable, so listeners can decide upfront whether it's something they'd like to listen to. We'd like them to be tagged, so that search engines can index them, and so that well-matched advertisments can be inserted. Several companies are beginning to achieve this, notably Podzinger.

If Julie is right, 2006 will have been the year that podcasting reached a mass audience; and 2007 will be the year in which technology catches up to give the medium a maturity which advertisers and marketers can place their faith in.